We take your privacy seriously...

This privacy statement explains what information we collect, how we use and protect any information you share with us via our website. We are committed to make sure that we only use your information in the ways that you want us to.

If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Statement please email us at enquiries@thehavenbeautyroom.co.uk or phone 01730 813911

The Basics...

We will only use your data up to your experience
We will protect your data
We are here to answer any questions you may have about your privacy
You decide if you would like to hear from us and can always unsubscribe at any time.

Changes...

The Haven Beauty Room reserves the right to amend this Privacy Statement and its Terms and Conditions from time to time and so should be reviewed regularly, to be kept informed and up to date. Changes and clarifications will take effect immediately upon posting on the website.

No Spam...

Nobody likes Junk/Spam Emails! The Haven Beauty Room will only send you 'Shout-out' emails IF you have chosen to receive them!

If you choose to receive our mailings, we ensure that we won't bombard you with lots of junk mail and will only send you details about services and offers which we think will be of interest to you.

You can unsubscribe from The Haven Beauty Room emails at any time by clicking the unsubscribe link found at the bottom of our emails.

What can you expect from us?...

We will always comply with the standards, procedures and requirements of Uk data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

What information do we hold and how we use it...

When you make an online booking with us we collect certain information, which is required to allow us to process your appointment. This includes you full name, email address, contact telephone number and any booking notes you feel is relavant to your booking.

We imply that you consent to our collecting of such information, in order to process your booking and using it for that specific reason only.

We retain historical data to comply with Uk laws and in order to make contact if we have a problem with your appointment.

You can choose to subscribe to our website and to receive information on up coming services and offers. By asking to receive this information you consent to receive marketing communications from us using email. This contact method can be stopped at any time by 'unsubscribing', found at the bottom of the email.

Upon arrival to your treatment we do ask you to fill out our consultation form. We do also have a privacy statement which you will be asked to sign as a form of consent in salon.

Consent...

When you provide us with personal information to complete a booking or to subscribe to our updates, we imply that you consent to our collecting and using it for contact with you regarding your booking and nothing else.

We do automatically send out text reminders to you about your future appointments. If you do not wish to receive these then you must not put your mobile number. By putting your mobile number you are consenting for us to send text reminders.

We want to make sure that the information we hold about you is correct and up to date at all times. You can, at any time, amend or update your information by contacting us directly on 01730 813911 or email us at enquiries@thehavenbeautyroom.co.uk

If you do wish at any time for personal data to be erased, please be aware we cannot make any further contact with you unless you consent other wise. This can be done with immediate effect when contacting us directly.

You can also unsubscribe from our emails at any time using the 'Unsubscribe' option at the end of the email correspondence.

By using this website, you confirm that you represent at last the age of majority in your country of residence and have given us your consent to allow any of your minor dependents to use our website.

Security...

To protect your personal information, we take reasonable precaution and follow industry best practices to make sure it is not inappropriately lost, misuses, accessed, disclosed, altered or destroyed.

Data that is collected for online booking is held securely on a secure server via our booking system.

Data that we collect in salon from you is held safely within our locked cabinet which is located within the salon at all times.

Who else might use your information...

Absolutely no one else has access or will be sent your information. The Haven Beauty Room will not and does not pass any data on to third parties.

Contact us...

You can contact The Haven Beauty Room on 01730 813911 or email us enquiries@thehavenbeautyroom.co.uk anytime.

We will get back to you within our working hours.

You are entitled to request a copy of all information we hold about you. Please allow up to 28 days for this information, following a receipt of our Subject Access Request Form). If you would like a copy of the information we hold on you, please write to:

The Haven Beauty Room

The Grange

Bepton Road

Midhurst

GU29 9HD.

or use the above email address.

There is no charge for a request of this form.

If you believe that any information we are holding on your is incorrect or incomplete, please write or email us as soon as possible and we will correct the information.